fbpx

Connect with Us

We’re ready to assist you by phone, email, or in person. Contact us and we’ll be here to help.

We Are Here For You

MEMBER CONTACT CENTER
202-366-9400
877-4MY-TFCU
TTY 703-519-8915
Kendall Square Branch 617-494-8800
(Renamed Volpe Branch)

FAX
Contact Center & Loans Dept. 202-385-6095
FAA Branch 202-488-1770

MAILING ADDRESS
Transportation Federal Credit Union
P.O. Box 25947
Alexandria, VA 22313-9809

Transportation FCU Branch Locations

Department of Transportation Branch

1200 New Jersey Avenue, SE
West Wing, 1st Floor
Washington, DC 20590

Lobby Hours: Monday through Friday, 8:30 am to 4:00 pm
Restricted Access: Federal Government ID or TFCU Membership Card and valid state-issued ID or driver’s license required for entry.

  • ATM located in the branch
  • ATM located in Concourse level next to gym
  • Metrorail Accessible – Navy Yard station, Green line

FAA Branch

800 Independence Avenue, SW, #128
Washington, D.C. 20591
Lobby Hours: 
Monday through Friday from 8:30 am to 4:00 pm


Restricted Access: Federal Government ID or TFCU Membership Card and valid state-issued ID or driver’s license required for entry.

  • ATM located in the branch
  • ATM located in FOB10
  • Metro Accessible – L’Enfant Plaza station, Blue, orange, green and yellow lines

Kendall Square Branch

220 Binney Street
Cambridge, MA 02142

Lobby Hours: Monday through Friday, 8:30 am to 4:00 pm

  • ATM located outside branch
  • Metro Accessible – Kendall station, Red line

Alexandria Branch

1600 Cameron Street
Alexandria, VA 22314

Lobby Hours: Monday through Friday, 8:30 am to 4:00 pm

  • ATM located outside branch
  • Metro Accessible – King Street-Old Town Metrorail Station

Debit/Credit Card Activation

To activate your debit or credit card call: 866-985-2273

Debit/Credit Card Customer Service/Lost Stolen

For customer service or to report your card lost/stolen call: 202-366-9400 or 800-368-8432
After Hours, Weekends and Holidays call: 866-820-0092

Debit/Credit Card Fraud

To report fraud call: 888-918-7313
To dispute charges on your debit or credit card call: 866-820-0092

I’ve been with Transportation Federal Credit Union for almost two decades and always had a great business experience with the company!

Shortlink: https://transfcu.org/contact-us/
Please be sure to update your phone number and email address to receive the latest news and account information. Call 202.366.9400 or log into your online banking account to update your contact information today!