For the last eight decades, our decisions have always started with you, our members, and have been rooted in the beliefs of service, strengthening financial lives, and making a difference in the communities we serve. It’s something we take seriously. To help ensure we continue to live up to that commitment, we recently took another look at our mission and core values . We reviewed where we are, re-evaluated our beliefs and explored opportunities for growth and development.
We’re continuing our mission of serving and building trusted relationships while creating and delivering an exceptional member experience. Our vision statement is to become the leading financial partner for our members, offering groundbreaking technology, financial guidance, and innovative solutions.
As a roadmap to help live our mission and vision every single day, we also refined our core values. These core values include:
- Integrity – Doing the right thing in every situation.
- Teamwork – We are a trusted partner along your financial journey.
- Accountability – Delivering full transparency is how we honor the trust you have placed in us.
- Creativity – Your goals are our goals, and we work together to develop solutions tailored to meet your unique financial needs.
- Excellence – We strive to deliver an exceptional member experience.
We are honored by your choice to trust us to help advance your financial life. We value our relationship and are committed to working together to develop solutions designed to meet you wherever you are on your financial journey. Taking the time over the past few months to articulate our mission, vision, and values has reinforced our team’s dedication to helping you reach your money goals. In addition, our core values will help us better navigate how to best serve the transportation community by identifying opportunities and joining forces with organizations closely aligned with making a difference in the communities we serve.
We are excited for you to see and experience the member-centric advances in products and services moving forward. Thank you for your support and we look forward to serving you!
